Open the canonical Web Viewer
The public browser viewer is available at 4desk.garageos.pro/session/. This lowercase URL is the canonical production route.
Use it for approved 4Desk sessions
The Web Viewer is an entry point for an approved remote-support workflow. Session authorization and the support context should already be established before connecting.
No separate viewer application is required
The Web Viewer lets a supported browser participate in the viewer workflow without installing a second dedicated viewer application on that computer.
Browser viewer vs technician application
The Web Viewer is not a replacement for every technician-side function in the Windows application. Use the workflow that matches the role of the computer and the support task.
If the viewer does not open
Confirm the canonical URL, verify that the browser and network can reach the site, and check that the session is valid before troubleshooting the remote-support path itself.