Frequently asked questions
4Desk FAQ
Clear answers about the 4Desk workshop remote-support workflow.
What is 4Desk?
4Desk is remote support software built for automotive workshops and technicians. It supports remote diagnostics access, coding and programming workflows, file transfer and attended Quick Support sessions.
What is 4Desk Quick Support?
Quick Support is a lightweight attended-support app that lets a customer start a remote support session without installing the full 4Desk desktop application.
Can I connect from a browser?
Yes. The 4Desk Web Viewer opens approved sessions in a modern browser without a separate viewer installation.
What is included with 4Desk Pro?
4Desk Pro includes Privacy Screen, file transfer, drag-and-drop file transfer, Support Profile, Custom Avatar and other eligible Pro features during the active Pro period.