For technicians
Use the guides to prepare a workstation, understand the support path and keep local responsibility for vehicle state and workshop safety.
Start with setup, open the Web Viewer, understand privacy and security concepts, or move into workshop-specific support workflows.
Official Windows download and setup path for a workshop workstation.
Installation guide → 02Open an approved 4Desk session from the canonical browser viewer.
Web Viewer guide → 03Understand account state, session authorization, Privacy Screen and file-transfer concepts.
Security guide →
These pages explain the visible product workflow without replacing workshop procedures or third-party tool documentation.
Use the guides to prepare a workstation, understand the support path and keep local responsibility for vehicle state and workshop safety.
Use the documentation to explain how approved sessions, temporary support, browser access and Pro session tools fit together.