Remote diagnostics access
Connect to approved Windows sessions for diagnostic, coding, configuration and programming support.
Automotive remote support
Remote Support Software for Automotive Workshops
4Desk is built around the workflow of automotive workshops, diagnostic technicians and remote vehicle programming support.
Quick Support
Customers can start an attended support session without installing the full technician application.
Web Viewer
Open approved sessions from a modern browser when a browser-based viewer is the right workflow.
Workshop-focused session tools
Privacy Screen, file transfer, drag-and-drop transfer, Support Profile and Custom Avatar are designed to make remote technical support clearer inside a workshop environment.
For independent workshops
Support vehicles and customers without turning the workflow into a general IT-helpdesk process.
For remote technicians
Use a clear path for attended sessions, browser access and file movement during technical support.
For multi-bay teams
Keep a consistent support workflow across technicians and workshop computers.
