Permitted use
You may use 4Desk to access devices and systems that you own or have explicit authority to support, including customer-authorized workshop computers and diagnostic environments.
Authorized use
Acceptable Use Policy
4Desk is intended for legitimate remote support, diagnostics, configuration and related technical work. Use must be authorized, lawful and respectful of privacy and system security.
Prohibited activity
- Unauthorized access to any device, account, system or network.
- Credential theft, phishing or deceptive technical-support activity.
- Malware delivery, persistence, sabotage or unauthorized code execution.
- Privacy invasion, stalking or unlawful surveillance.
- Recording or monitoring without required notice/consent.
- Fraud, impersonation or misrepresentation.
- Accessing, transferring or disclosing data without authorization.
- Attempting to bypass security, licensing or service controls in a way that violates applicable law or service rules.
Vehicle and workshop safety
Remote support must not replace appropriate workshop safety procedures, battery support, stable network/power conditions, OEM guidance or qualified professional judgment. Users remain responsible for deciding when remote coding/programming is safe to perform.
Enforcement
4Desk may investigate abuse reports and may restrict hosted-service access where reasonably necessary to protect users, infrastructure or legal compliance. This policy does not limit rights granted under applicable open-source licenses for covered software.
Report abuse
Report suspected abuse or unauthorized use to info@garageos.pro with relevant account/session details where safe and lawful to provide them.